I have a two week pass under the employee Tracey Simmons at the Livonia LA Fitness...
GetHuman1917203's customer service issue with LA Fitness from January 2019
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The issue in GetHuman1917203's own words
I have a two week pass under the employee Tracey Simmons at the Livonia LA Fitness. *. Her and the lady at the desks attitudes, and customer service are terrible. *. I was told that I couldn’t play basketball under this pass. Now I’m confused by that because I’d like to try all the amenities that are associated with this facility. I thought that a * week pass would be encouraging, homely, motivational, and open. Not demanding, rude, and inattentive. I was planning on joining after my two weeks but if every location is like this one I’ll pass. It’s a shame that I’ve driven out here, and actually played basketball my first week, and all of a sudden it’s a huge problem. I’m *** lbs * and am looking to change my lifestyle. This has been a VERY discouraging start. **
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