I'm a new LAF member and would like someone to address the following issues: **Cumberla...
GetHuman-johnjsch's customer service issue with LA Fitness from November 2018
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I'm a new LAF member and would like someone to address the following issues: **Cumberland Mall LAF site * Smyrna Ga**-Much of equipmet is old and in disrepair*-The whole facilty needs to be thoroughly cleaned - windows, carpet, walls, & especially floors*-Mens locker room is filthy - sink counter tops are cracked & chipped and appear to have never been cleaned*-The shower stall I have used for the past * mornings has the same band-aid on the floor & all of the stalls are very dirty and have dangerous black mold *-The wooden benches in the steam*sauna room need to be bleached badly*-I'm afraid to ask when the filter gets changed in hot tub*spa in the pool area*-I work-out from *am-*am & I'm sure the the front desk staff who works that shift, I'm sure is a wonderful person, but no one would know that because she is ALWAYS occupied with her phone and it seems she can't be bothered to acknowledge any customers**If this was my businiess, I'd want someone to point these issues out to me - Is there a quality control person for this facility? **Thank you **John *****-***-****
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