I have been a member for about * years I never had an issue until today. I tried to get...
GetHuman821015's customer service issue with LA Fitness from June 2018
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The issue in GetHuman821015's own words
I have been a member for about * years I never had an issue until today. I tried to get a * day pass for my wife to see if she would commit on going to the gym she used to have a membership a year ago but i canceled it because she would not show up. I talked to the member service manager and asked him if my wife would be able to get a * day pass he said No then he said “ It’s like going to Carls junior and asking for a free burger.” He said they don’t give those out anymore but I always see them in the restroom and on the parking lot floor sometimes they just have them on the front counter. I have recommend many people to la Fitness and always say good things to my coworkers about that gym but I will longer recommend la Fitness unless this member service manager is talked to or trained. He needs to be more professional I am not trying to get a free burger I was trying to work out with my wife and hopefully add her again to my account I felt my wife was disrespected in front of me as a man I wanted to say something but did not want to argue over something small. The member service manager should be aware of how to talk to people. I don’t want anything at this point I would rather take my business elsewhere. I feel very disrespected.
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