There is something wrong with my kraken trading app. I don’t know if it’s not compatibl...

GetHuman5875565's customer service issue with Kraken from March 2021

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The issue in GetHuman5875565's own words
There is something wrong with my kraken trading app. I don’t know if it’s not compatible with my I phone ** plus pro I’m using version **.*.***The orders I’ve been placing using margins and leverage and even ones without using that are all messed up in the end it ended up costing me well over **** dollars. It ended up costing me well over **** dollars not to mention you guys liquidated all my cryptos for calls I never made.**For example the last one was shorting * etherium on margin, well I never placed that order.**Then before that the orders would do opposites of what I want like sometimes I would set a buy and a sell limit on a order at the same time and then it would reverse them making absolutely nothing sense and just COMPLETLY ripping me off.**Then there where times I placed successfully orders buy and sell they worked right and I should’ve made a lot of money but instead the deals worked successfully but my account was credited absolutely nothing.**The last order I placed was canceled instantly for what reason I don’t know so no order was ever placed yet you guys charged me almost *** dollars from my account.**I’m asking please review my account and you can obviously see that something started going wrong in my account. Because the first day month I used Kraken everything worked fine. So I transfers a bunch of my Cryptos to the platform thinking it would be a good place to trade. I have a lot of experience trading stocks and cryptos. I’m ver suxxsfull at trading stocks in every kind of trade, o options, margin, shorts, longs etc. so I’m no funny and the losses on my account where not because I don’t know what I’m doing. ***Please let me know. Travis Warren*N*****@***.com****-*********I would appreciate you guys figure out what happend and refund my money.**Please let me know ASAP***The stem even used all my margin to

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Kraken

Customer service issue
Reported by GetHuman5875565
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 187 others
0 customers following this

Timeline

GetHuman5875565 started working on this issue
Mar 22nd 8:50pm