I have a scheduled flight on Korean Air from Manila to Boston, booking reference...

GetHuman4429630's Change flight issue with Korean Air from March 2020

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The issue in GetHuman4429630's own words
I have a scheduled flight on Korean Air from Manila to Boston, booking reference *****-**** (SIVDHT), KE***, departing Manila on ****. The Seoul to Boston leg of the journey, KE **, has been cancelled and they put me on KE ** to JFK in New York. This is really unacceptable for me. South Korea now has a level * CDC travel advisory and I may not be able to get home from New York. **I would like Korean Air to put me on a flight that lands in Boston. Emirates has a flight, EK ***, departing Manila on **** and connecting in Dubai with a connection to Boston, EK ***, departing on ****. **I have flown Korean Air * times from Boston to the Philippines. I have been a loyal customer. The present situation is unacceptable to me. The name on the ticket is William D Schmidt. That's me.

GetHuman4429630 did not yet indicate what Korean Air should do to make this right.

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Korean Air

Change flight issue
Reported by GetHuman4429630
Mar 6th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 311 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman4429630 started working on this issue
Mar 6th, 2020 7:45am
GetHuman4429630 indicated the issue is not fixed yet.
Mar 6th, 2020 11:55am
GetHuman4429630 indicated the issue is not fixed yet.
Mar 6th, 2020 11:59am
GetHuman4429630 indicated the issue is not fixed yet.
Mar 6th, 2020 12:10pm

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