My cell * is *** ****, My phone broke * weeks past, I was told to pay $***.** to get ne...

GetHuman-tkjcan's customer service issue with Koodo Mobile from June 2018

471 similar
0 following
Help with my Koodo Mobile issue
First: share to improve GetHuman-tkjcan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tkjcan's next move: talk to Koodo Mobile when they open.
Koodo Mobile's call center is closed now. We will send GetHuman-tkjcan a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-tkjcan may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-tkjcan's own words
My cell * is *** ****, My phone broke * weeks past, I was told to pay $***.** to get new phone, *past due amount*. I was unable to do so. Today I went to Koodo Kiosk at Regent Mall in Fredericton, They refused to accept cash payment, and supply new phone,said only accept visa or mastercard. now Balance was $***.** and change. Plus My service suspended. This is very poor service. I deposited money at Bank. Paid $*** online to account. When can I get phone ? I also want $** fee waived, or I will go with Virgin Mobile. They offer a $*** gift card. Regards, Tim Dunn
GetHuman-tkjcan did not yet indicate what Koodo Mobile should do to make this right.
I have an issue with Koodo Mobile too
How GetHuman-tkjcan fixed the problem
We are waiting for GetHuman-tkjcan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Koodo Mobile's attention and get better help faster. Tap below to get started.
Having Koodo Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Koodo Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-tkjcan fixes it.
This email address isn't valid

Koodo Mobile

Customer service issue
Reported by GetHuman-tkjcan
Jun 3rd, 2018 - 6 mons ago
I have an issue with Koodo Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 471 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tkjcan started working on this issue
Jun 3rd 12:12am