We own * Kohler flush valve *****-CP *.* Gallon Toilets. They were installed in...

GetHuman-lynncwar's customer service issue with Kohler from November 2018

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The issue in GetHuman-lynncwar's own words
We own * Kohler flush valve *****-CP *.* Gallon Toilets. They were installed in ****. The two upstairs toilets have not functioned properly for the last * years despite spending *,***.** to have them repaired. I am happy to forward receipts with repair details. This model was redesigned recently because of acknowledged ongoing problems. At this point I want Kohler to replace the entire new, functional valve mechanism at no additional cost to me.
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Customer service issue
Reported by GetHuman-lynncwar
Nov 11th, 2018 - 4 mons ago
I have an issue with Kohler too
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Seen by 6 customers so far
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GetHuman-lynncwar started working on this issue
Nov 11th, 2018 5:35pm