I bought a Kenmore bag less vacume cleaner model ****** on Aug *, ****. The vacume stop...
GetHuman1485684's customer service issue with Kmart from November 2018
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The issue in GetHuman1485684's own words
I bought a Kenmore bag less vacume cleaner model ****** on Aug *, ****. The vacume stopped working due to a faulty cord two months later(**********). I tried to return the appliance to the Mauston, WI location and was told that I am unable to do so. I was told that since ** days had passed I could no longer return it. I was given a phone number to call. After speaking with someone I was told to call another number. I proceeded to call that second number which I was then informed that I had to call a third number!! I called three different phone numbers and in the end I had no result!! All I want is my my money back for a vacume that just stopped working by no fault of my own. I am a loyal customer but am thinking I will no longer patronize the store. I am extremely disappointed with this situation and the responses I have been given. No longer going to continue to buy from Kmart and I will tell people of my situation so they won't be in the same situation I am. I ended up buying a new vacume today from Shopko down the street and will continue to do business there as opposed to Kmart.
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