Kiwi needs to add this reservation to my bookings. ... I have a reservation booking ID ***-***-***, invoice ****-******* dated September *, **** for an Easyjet flight from Milan to Paris, carrier reservation *K*TFV*T. This reservation is not in my bookings and the chat agent said to contact kiwi help desk. I need Kiwi to add this reservation to my bookings so I can make a change.**You keep telling me to fix this issue but I can’t - I need Kiwi to add this flight to my bookings. It’s now been * days. Please get back to me with how Kiwi will fix this.
I can’t make any changes to this flight unless kiwi adds it to my bookings. I’m looking at the e-ticket from Kiwi so I know I have a reservation. It’s most frustrating that you cannot email or call Kiwi directly.
I need this reservation added to my bookings so I can make a change within ** hours of the flight.
I was new to Kiwi last year - I expected I’d be able to deal directly with them - this has not been the case.
As I say, kiwi won’t help unless this flight is in my bookings so I need it added.