my flight has been cancelled to Australia on **th January **** I want to know how much...

GetHuman5520579's Refund a Charge issue with Kiwi.com from December 2020

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The issue in GetHuman5520579's own words
Contact a member of staff at kiei ... my flight has been cancelled to Australia on **th January **** I want to know how much cash refund I will get I've contacted BA and they said as they cancelled flight I am intimated to full refund. I have tried calling every phone number and no one wanders. I also took out travel insurance for cancellation why can't I talk to anyone very frustrating**UPDATE * December *Contact kiwi I cannot get hold of anyone not even the travel insurance. I can’t email them I can’t phone anyone. I just want a refund
Is this is not good customer service and will not book with them again
I would like a refund
I expect to be able to ring and talk to a real person not an automated phone call
I can’t try anything else as I can’t make contact with anyone there is no phone number and no email says to do it via thier online service. But that dosnt work
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Kiwi.com

Refund
Refund a Charge issue
Reported by GetHuman5520579
Dec 4th, 2020 - 3 months ago
Not resolved
Seen by 22 customers so far
Similar issue to 4402 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman5520579 started working on this issue
Dec 4th, 2020 11:20am
GetHuman5520579 indicated the issue is not fixed yet.
Dec 7th, 2020 6:04pm
GetHuman5520579 indicated the issue is not fixed yet.
Dec 7th, 2020 6:11pm
GetHuman5520579 indicated the issue is not fixed yet.
Dec 7th, 2020 6:17pm