I booked a flight with the following details:**Kiwi.com booking number: ******** *Reser...

GetHuman4114028's Refund a Charge issue with Kiwi.com from December 2019

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Before contacting them, items GetHuman4114028 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman4114028's own words
I booked a flight with the following details:**Kiwi.com booking number: ******** *Reservation number (PNR): TX**A**E-ticket number: ***************I was informed that this flight will be delayed for another * hours and I cannot accept this. I have a connecting flight and I need to stay on the original schedule.**I contacted Kiwi customer service and they told me that I should coordinate directly with the partner airline. **Kiwi should be the one to do this since they processed my ticket.**This is unacceptable. Please refund ASAP.

GetHuman4114028 did not yet indicate what Kiwi.com should do to make this right.

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Kiwi.com

Refund a Charge issue
Reported by GetHuman4114028
Dec 18th, 2019 - 2 years ago
Not resolved
Seen by 49 customers so far
Similar issue to 3996 others
0 customers following this

Timeline

GetHuman4114028 started working on this issue
Dec 18th, 2019 12:24am
GetHuman4114028 indicated the issue is not fixed yet.
Dec 18th, 2019 4:41am

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