I have booked reservations with you to go from Fresno California to Tampa Florida I hav...

GetHuman3078401's Find a Reservation issue with Kiwi.com from June 2019

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The issue in GetHuman3078401's own words
I have booked reservations with you to go from Fresno California to Tampa Florida I have two small children I need to go get when I got to the Fresno airport my reservations were all mixed up and messed up I was not able to fly I was there and I was on the phone yesterday from * o’clock till *** last night talking to somebody then today I called them again and they said that I needed to get two more cards from Google and give them another $*** I was at the airport I was running ragged I don’t have that money I ran I called somebody to borrow it and they went and got the cards I sent the card numbers in and the man said great he would call me back and give me my airline confirmation I’m still in Las Vegas and it’s *** I’ve been on the phone all day from ** o’clock this morning with yourself representative I was running ragged I had an anxiety attack I fell over and passed out I had to have the airline people help me I was telling them what happened and they said that was terrible they said they’ve heard a lot of bad things from your company and I’ve never used you before and I never will again the man was supposed to give me my airline ticket reservations and send them to me email he promised he called me back in ** minutes after I gave them the number of the last card after he took my $*** again he just wouldn’t answer his phone number and he still doesn’t I had a very bad anxiety attack I about passed out I have all lot of witness witness is from the airport but sign and rolled out a little paper what happen with me the reservation people wrote out something everybody thinks this is terrible and I do too I have no more money to give you guys he promised me he give me my reservations after I sent him another *** I had to call all over the United States to find somebody who could get a Google card and send me the numbers to give to him he kept answering his phone when he wanted them numbers for the cards but I’ll tell you what soon as he got the second card I said where is my reservation and you told me you had everything already I just needed the card and you give it to him he said please let me call you back in ** minutes. I had a very bad anxiety attack I about passed out I have a lot of witness witnesses from the airport sign and wrote out a little paper what happened with me the reservation people wrote out something everybody thinks this is terrible and I do too I have no more money to give you guys he promised me he give me my reservations after I sent him another *** I had to call all over the United States to find somebody who could get a Google card and send me the numbers to give to him he kept after in his phone when he wanted them numbers for the card but I’ll tell you what Card I said where’s my reservation you told me you had everything already I just needed the card and you give it to me he says please let me call you back in ** minutes he never did call back I kept trying to call him but I failed to get an answer I have two babies to pick up in Tampa Florida I need to be out there I need to get a refund automatically I’m going to wait for the other I just need tickets I really need tickets for confirmation numbers to get to Tampa Florida from Las Vegas I am stuck here literally and I have to sleep on the floor at the airport tonight because I’ve given all my money to you guys I hope I get an answer back from you I would like to see this straightened out so I can fly tomorrow to Tampa Florida If I can’t fly out there and you guys don’t fix this I will be contacting somebody who can take care of this for me legally thank you very much
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Kiwi.com

Find a Reservation issue
Reported by GetHuman3078401
Jun 13th, 2019 - 4 mons ago
I have an issue with Kiwi.com too
Not resolved
Seen by 3 customers so far
Similar issue to 14683 others
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Timeline
GetHuman3078401 started working on this issue
Jun 13th 1:55am