My Na me is Ivana Popovic Savic. I both tickets for my parents Verica Popovic and Mlade...

GetHuman1805569's customer service issue with Kiwi.com from December 2018

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GetHuman1805569's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1805569 will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1805569 can let us know if they help or not.
Before contacting them, items GetHuman1805569 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1805569's own words
My Na me is Ivana Popovic Savic. I both tickets for my parents Verica Popovic and Mladen Popovic direction Tenerife South-Belgrado for **********. When I was paying for the total of ***,**€and waiting to be processed, it's just get out from your page, with a message server problem connection, or something like that. I wait for an email from you with the reservation number but nothing and I tought ok, I need to do everything again and finally I payed for the total of ***,**€ and I got my confirmation email with the reservation number ******** and everything ok. But, now a sow on my account two deductions for the both purchases and that's why I am writing you. The one for the total of ***,**€ is wrong, as you can see and I am pleasing you to not charge it.

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Kiwi.com

Customer service issue
Reported by GetHuman1805569
Dec 21st, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 6847 others
0 customers following this

Timeline

GetHuman1805569 started working on this issue
Dec 21st, 2018 11:26am

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