To whom it may concern**Sir*Maam** We would like to raise our concern on how can we ge...

GetHuman-jerliean's customer service issue with Kiwi.com from November 2018

10 views | 4872 similar | 0 following
Help with my Kiwi.com issue
First: share to improve GetHuman-jerliean's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jerliean's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jerliean will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jerliean can let us know if they help or not.
Before contacting them, items GetHuman-jerliean may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-jerliean's own words
To whom it may concern**Sir*Maam** We would like to raise our concern on how can we get a refund and cancel our flight in CEBU PACIFIC airlines Philippines because we booked our flight with a wrong currency. It's our fisrt time to booked flights online using our mobile phone without us knowing the currency on it which is R*Zar & MYR. We just noticed and was aware after we had received our billing statement in our credit card that it cost too big and too much for us to have such a domestic flight since we booked a cheap flights we expected a Piso fare (philippine peso we thought). *Please kindly help us on how to get a refund and cancel our flights. Kindly reply. Thank you and more power.*Attached bellow are our booking numbers:**Booking number: *********Allan Abais*Jerlie Ann Abais*Keljin Nissi Abais*Tsidkenu Abais**Booking number: *********(Same list of passengers)**Booking numbers: *********Ailleen Golloso*Analyn Golloso*Aldrin Golloso*Jelica Abais

GetHuman-jerliean did not yet indicate what Kiwi.com should do to make this right.

How GetHuman-jerliean fixed the problem

We are waiting for GetHuman-jerliean to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jerliean fixes it.
This email address isn't valid

Kiwi.com

Customer service issue
Reported by GetHuman-jerliean
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 4872 others
0 customers following this

Timeline

GetHuman-jerliean started working on this issue
Nov 8th, 2018 2:28am

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies