To whom it may concern**Sir*Maam** We would like to raise our concern on how can we ge...

GetHuman-jerliean's customer service issue with Kiwi.com from November 2018

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Before contacting them, items GetHuman-jerliean may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-jerliean's own words
To whom it may concern**Sir*Maam** We would like to raise our concern on how can we get a refund and cancel our flight in CEBU PACIFIC airlines Philippines because we booked our flight with a wrong currency. It's our fisrt time to booked flights online using our mobile phone without us knowing the currency on it which is R*Zar & MYR. We just noticed and was aware after we had received our billing statement in our credit card that it cost too big and too much for us to have such a domestic flight since we booked a cheap flights we expected a Piso fare (philippine peso we thought). *Please kindly help us on how to get a refund and cancel our flights. Kindly reply. Thank you and more power.*Attached bellow are our booking numbers:**Booking number: *********Allan Abais*Jerlie Ann Abais*Keljin Nissi Abais*Tsidkenu Abais**Booking number: *********(Same list of passengers)**Booking numbers: *********Ailleen Golloso*Analyn Golloso*Aldrin Golloso*Jelica Abais

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Kiwi.com

Customer service issue
Reported by GetHuman-jerliean
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4872 others
0 customers following this

Timeline

GetHuman-jerliean started working on this issue
Nov 8th, 2018 2:28am

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