Hey guys, **I received this message a couple of days ago about a change in my itinerary...

GetHuman1376569's customer service issue with Kiwi.com from October 2018

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GetHuman1376569's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1376569 will want to follow the link below to head to their help center. We will check on GetHuman1376569 later to make sure it's all set or try to help escalate.
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1376569's own words
Hey guys, **I received this message a couple of days ago about a change in my itinerary. I was on my way to the airport when the message came in, so I went back home to call the airline and see what was going on. When I call the airline, they told me there was no change to my schedule, and everything was ok with it. But by then, I have lost around ** minutes, so I rushed to the airport but obviously I didn't make it on time, so they put me in the next available flight four hours later.**This was a terrible mistake on your part, and I wonder why this happened. I hope you guys can explain me why did I get this message in the first place?**If you email me, I can send you a screenshot from the messages I got.
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Kiwi.com

Customer service issue
Reported by GetHuman1376569
Oct 19th, 2018 - a mon ago
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Timeline
GetHuman1376569 started working on this issue
Oct 19th 4:55pm