Hi! We booked two flights.. the first is from Heraklion to Prague (booking number...

GetHuman-stavroul's customer service issue with Kiwi.com from September 2018

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The issue in GetHuman-stavroul's own words
Hi! We booked two flights.. the first is from Heraklion to Prague (booking number *******) and the second is from Budapest to Heraklion (booking number *******). We had two mistakes in the names of two of the passengers (despoina maniadaki and despoina karepidi) . “Despoina is the name of both of them, but as we saw previously we have problem with their tickets because the surnames (maniadaki and karepidi) are written in the gap of the name.. we requested for the correction of them and we wrote the names again, correctly.. the site mentioned that we have to pay around **€ but we don’t know how to do this because it has not any option about extra payment. It only writes that a “proceeding” is happening. Please mail me and help us as soon as possible.

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Customer service issue
Reported by GetHuman-stavroul
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 2948 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth


GetHuman-stavroul started working on this issue
Sep 14th, 2018 7:18pm