I had booked some flights with Kiwi.com July **th. The first was with Ryanair, from Mad...

GetHuman-noramd's customer service issue with Kiwi.com from August 2018

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-noramd's own words
I had booked some flights with Kiwi.com July **th. The first was with Ryanair, from Madrid to London. That flight got delayed *hours. I called kiwi.com for assistance and they changed my flight for the next day. I have asked Ryanair for a refund because of the inconvenience and the fact that I took a flight one day later than expected. They answered that i will get a refund of **,**euros in my credit card, the last four digits are ****. I have not received that amount because I suppose the credit card ending in **** is kiwi credit card.*Could you send me an email to the adress below so then I can send you a copy of their answer. I suppose Ryanair has given the refund to Kiwi instead of me.*Thanks.**Kind regards.

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Kiwi.com

Customer service issue
Reported by GetHuman-noramd
Aug 26th, 2018 - 2 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 2336 others
1 customer following this

Timeline

GetHuman-noramd started working on this issue
Aug 26th, 2018 5:31pm

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