I booked a flight ticket from Kiwi.com, and they had insurance that says when you miss...

GetHuman-bedirta's customer service issue with Kiwi.com from July 2018

69 views | 772 similar | 0 following
Help with my Kiwi.com issue
GetHuman-bedirta's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bedirta will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bedirta can let us know if they help or not.
The issue in GetHuman-bedirta's own words
I booked a flight ticket from Kiwi.com, and they had insurance that says when you miss a flight that is under that warranty you would get refund or new ticket from Kiwi.com. My flight was from Copenhagen to Iceland, and from Iceland to Baltimore with WOWAir, and then from Baltimore to Houston with Spirit airlines. There was issue in the airport on Copenhagen I missed my connection flight in Iceland. They provided me new ticket for the next day, but I missed my Baltimore-Houston ticket as well, and spirit airlines said they cannot do anything. I called and tried to reach Kiwi.com from the phone numbers that they provided, but it kept saying that I should wait ** minutes, for like an hour or so... I bought a new ticket that cost me almost half of my trip, so I want my refund..!
Giving the refund that they promised...
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Kiwi.com

Customer service issue
Reported by GetHuman-bedirta
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 69 customers so far
Similar issue to 772 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-bedirta started working on this issue
Jul 8th, 2018 11:00pm
GetHuman-bedirta indicated the issue is not fixed yet.
Jul 8th, 2018 11:02pm
GetHuman-bedirta indicated the issue is not fixed yet.
Jul 9th, 2018 12:02am
GetHuman-bedirta indicated the issue is not fixed yet.
Jul 10th, 2018 12:04am

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