When booking flights * months ago we arranged for a short * hour layover in Guadalajara...

GetHuman833865's customer service issue with Kiwi.com from June 2018

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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman833865 will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman833865 can let us know if they help or not.
The issue in GetHuman833865's own words
When booking flights * months ago we arranged for a short * hour layover in Guadalajara and now we are told it will be ** hours long. We were not notified or reached to ask if this was okay, nor are able to wait this long. **This must be fixed, or I will ensure Kiwi.com is persecuted to the furthest extent possible. **Call me at (***) ***-****. If it is within the next hour and a half, I may be on the plane. Therefore call back in about * hours if I do not answer the first time. **I have read countless reviews of this activity online, and I assure you, I will not delegate to writing a negative review online. **If this is not fixed, I will report the business to the BBB, and seek legal avenues.
GetHuman833865 did not yet indicate what Kiwi.com should do to make this right.
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Kiwi.com

Customer service issue
Reported by GetHuman833865
Jun 29th, 2018 - a yr ago
I have an issue with Kiwi.com too
Fixed
Seen by 4 customers so far
Similar issue to 542 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman833865 started working on this issue
Jun 29th, 2018 6:09pm
GetHuman833865 indicated the issue is not fixed yet.
Jun 29th, 2018 8:27pm
GetHuman833865 indicated the issue is not fixed yet.
Jun 30th, 2018 8:22pm
GetHuman833865 indicated the issue is not fixed yet.
Jun 30th, 2018 8:25pm