Received an email from Kiwi that check in for that flight dhould be done at the airport...
GetHuman829987's customer service issue with Kiwi.com from June 2018
Help with my Kiwi.com issue
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GetHuman829987's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman829987 will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman829987 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Kiwi.com has better answers for you: Kiwi.com Help Center
Before contacting them, items GetHuman829987 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman829987's own words
Received an email from Kiwi that check in for that flight dhould be done at the airport.*Got to the airport w*plenty of time. I vould not get the boarding pass from the machine.*just one norway employee available for “baggage drop”. I made this line twice to speak with a human ! Sent me back to the machine. By the time I made the line twice and back and for to the machines, the flight was closed. Norway employee said that is the customer responsability or its agent.*The first time I asked him for help was *:**m before the flight! *Got a lot of expenses because of it, including transportation back and forth from the airport and price for a new ticket for a later flight*I’d like to be contacted by KIWI
GetHuman829987 did not yet indicate what Kiwi.com should do to make this right.
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