Received an email from Kiwi that check in for that flight dhould be done at the airport...

GetHuman829987's customer service issue with from June 2018

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Before contacting them, items GetHuman829987 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman829987's own words
Received an email from Kiwi that check in for that flight dhould be done at the airport.*Got to the airport w*plenty of time. I vould not get the boarding pass from the machine.*just one norway employee available for “baggage drop”. I made this line twice to speak with a human ! Sent me back to the machine. By the time I made the line twice and back and for to the machines, the flight was closed. Norway employee said that is the customer responsability or its agent.*The first time I asked him for help was *:**m before the flight! *Got a lot of expenses because of it, including transportation back and forth from the airport and price for a new ticket for a later flight*I’d like to be contacted by KIWI

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Customer service issue
Reported by GetHuman829987
Jun 28th, 2018 - 5 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 518 others
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GetHuman829987 started working on this issue
Jun 28th, 2018 5:44pm

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