I booked I flight on the *.* to Israel on the *.*(had a connection in Madrid and Paris...

GetHuman-dariakh's customer service issue with Kiwi.com from June 2018

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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dariakh will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dariakh can let us know if they help or not.
Before contacting them, items GetHuman-dariakh may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-dariakh's own words
I booked I flight on the *.* to Israel on the *.*(had a connection in Madrid and Paris).The booking number is *******. I a letter I get was written that it will take ** minutes I will get my booking confirmation. In the next morning I still didn't had the conformation so I wrote a letter. I get to the airport and had * hours before the flight and still without any confirmation. I stared to write letters, pressing the option that it's an emergency and I'm already at the airport and nothing. My flight was already closed and only ** minutes after it I get the confirmation. I missed all the flight and all the connections and I want all the money back because it was your responsibility to do the confirmation on time.
GetHuman-dariakh did not yet indicate what Kiwi.com should do to make this right.
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Customer service issue
Reported by GetHuman-dariakh
Jun 4th, 2018 - a yr ago
I have an issue with Kiwi.com too
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Seen by 5 customers so far
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GetHuman-dariakh started working on this issue
Jun 4th, 2018 11:27pm