Hi,* We have a KitchenAid model KBSD***ESS**, Serial number K********. The ice dispens...

GetHuman5051685's Complaint issue with KitchenAid from July 2020

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The issue in GetHuman5051685's own words
Hi,* We have a KitchenAid model KBSD***ESS**, Serial number K********. The ice dispenser on the door has frozen up and will not dispense ice. When I take the AquaSense Dispensing System unit off of the door mount, I find that ice has frozen solid sticking out of the unit bottom, looking like a stalactite, running into the exit door opening. Why does this happen and is there a way to keep it from doing it. I have to defrost the unit and remove the ice out of the dispenser bottom before it will work again. Please tell me why this happens and if there is anything I can do to keep it from happening.**AJ

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KitchenAid

Complaint issue
Reported by GetHuman5051685
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 162 others
0 customers following this

Timeline

GetHuman5051685 started working on this issue
Jul 10th 5:10pm

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