I have a certificate for *** dollars. What does it entail to use it?

GetHuman1206413's customer service issue with Kay Jewelers from September 2018

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The issue in GetHuman1206413's own words
The problem: I have a certificate for *** dollars. What does it entail to use it?
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Kay Jewelers

Customer service issue
Reported by GetHuman1206413
Sep 26th, 2018 - 6 mons ago
I have an issue with Kay Jewelers too
Not resolved
Seen by 2 customers so far
Similar issue to 53 others
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Timeline
GetHuman1206413 started working on this issue
Sep 26th, 2018 2:18pm