I am a ** year old patient with cataracts. My eye doctor has recently tested my vision...

GetHuman-crownimp's Contact support issue with Kaiser Permanente - California from March 2021

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The issue in GetHuman-crownimp's own words
I am a ** year old patient with cataracts. My eye doctor has recently tested my vision and tells me that I am now a candidate for cataract surgery. I live in Jamul which is out in the country and driving is a necessity which has become more difficult because of my cataracts. I also have an ** year old partner for whom I am his care provider. I have tried calling the appointment number on the back of my Kaiser card for the last several days but it is always busy and I've never been able to contact anyone. I am increasingly worried about either having or causing an accident because of my cataract issue. I am asking for help in getting an appointment with the vision department to see if I can have cataract surgery.**Thank you**Robert G. Lasher**********

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Kaiser Permanente - California

Contact support issue
Reported by GetHuman-crownimp
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 133 others
0 customers following this

Timeline

GetHuman-crownimp started working on this issue
Mar 23rd 11:39pm
GetHuman-crownimp indicated the issue is not fixed yet.
Mar 24th 4:12am
GetHuman-crownimp indicated the issue is not fixed yet.
Mar 24th 4:13am
GetHuman-crownimp indicated the issue is not fixed yet.
Mar 24th 4:14am
GetHuman-crownimp indicated the issue is not fixed yet.
Mar 25th 2:27am