I had appointment scheduled month in advance and now it use be one stop see ur primary...

GetHuman-lowellbe's customer service issue with Kaiser Permanente - California from April 2019

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The issue in GetHuman-lowellbe's own words
I had appointment scheduled month in advance and now it use be one stop see ur primary doctor get treated now y got have referral to ever place u need go **I got * calls with in * hour each state I’m a doctor office calling to confirm ur appointment **Look at people screen how can I be at * different cities within half hour with total of * appointments in one day really people read chart on people’s case it’s in possible make appointment **So I have now declined and cancel all appointment with every single doctor from now on **I am ** yrs member of kiaser and this what I get to deal with ever sense Obama’s care came in u take any and all people before not like that now u squeeze us in for ur doctor with out inform of patient who knows nothing **Come one get it together****I am seriously now think about leave kiaser for good due to this matter ** yrs really **Should need meet with ur employees to say before make appointment see if client has abt that day before u book them like u booked me **Man I’m pissed

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Kaiser Permanente - California

Customer service issue
Reported by GetHuman-lowellbe
Apr 26th, 2019 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 267 others
0 customers following this


GetHuman-lowellbe started working on this issue
Apr 26th, 2019 4:10pm

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