I went to KFC and ordered a meal at lunch due to having only an hour. Them made me wait...

GetHuman3360090's Make a Complaint issue with KFC from August 2019

Help with my KFC issue
The issue in GetHuman3360090's own words
I went to KFC and ordered a meal at lunch due to having only an hour. Them made me wait an hour for my food for them to tell me not ask me to wait another ** minutes (keep in mind thats ** minutes already). i waited ** minutes and went to ask where my food was and i was rudely told it will take another ** minutes as there is no chicken, or they can refund me and i can go. I asked to see the manager and she sent someone else saying she has no time for such as she is busy. i called the complaints team spoke to Raj and he juat never called me back as he wanted to find out what happened. i am a regular customer there and tolorate the **** all the time but this has gone too far. i want answers or i will be going on hellopeter and a number of us will write revies about KFC a spececific on being Mt Edgecombe.

GetHuman3360090 did not yet indicate what KFC should do to make this right.

How GetHuman3360090 fixed the problem
I tried to complain to the manager whom sis not have ime for me. I tried called the complaints team spoke to Raj and he said he would call me back expalining everything that happened but never did and have email the complaints team whom have not done anything. I would like first an apology feom the manager from Mt Edgecome and to know exactly the process you have taken to ensure this isnt something your customers are subjected to. And secondly KFC needs to tell me what are they going to do to make it right cause they took away valuable time and disappointed customers that aupport them on a daily bases. So you tell me how will you fix this to gain my trust back in your company
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KFC

Make a Complaint issue
Reported by GetHuman3360090
Aug 3rd, 2019 - a year ago
Not resolved
GetHuman3360090 shared how to fix
Seen by 8 customers so far
Similar issue to 2991 others
0 customers following this
Items needed
Your name
Location of KFC restaurant

Timeline

GetHuman3360090 started working on this issue
Aug 3rd, 2019 1:43am
GetHuman3360090 confirmed the issue is fixed. Hooray!
Aug 4th, 2019 5:33am
GetHuman3360090 indicated the issue is not fixed yet.
Aug 4th, 2019 5:40am
GetHuman3360090 indicated the issue is not fixed yet.
Aug 4th, 2019 5:41am
GetHuman3360090 indicated the issue is not fixed yet.
Aug 10th, 2019 8:03am

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