This is regarding the KFC in Upland, Ca on the corner of Mountain St and Foothill St...

GetHuman-tanddrem's Problem With an Order issue with KFC from May 2019

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This is regarding the KFC in Upland, Ca on the corner of Mountain St and Foothill St. My husband and I went to this KFC at *:** today ,Sunday, *******. There was one person waiting for their food and one person in back of us, waiting to order. No one was in the drive thru. We asked for the * piece with only breast and thighs. The person waiting on us said he had to check with his manager to see how he would charge us. It took him approximately * minutes to get back with us. The person waiting in back of us left without ordering. We were told the cost for our order and we were ok with the additional charge. We were then told they were out of breast meat and it would take * minutes to cook and we said ok. We then asked for extra crispy and were told they were out of extra crispy and were told that would take extra time too. We then got upset and I told our customer service rep. that they should have been more prepared as it was getting to be dinner time!! Our customer service rep. just said next as a new customer was in back of us. I have read bad reviews on our Next Door App., and now I know why.
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KFC

Problem With an Order issue
Reported by GetHuman-tanddrem
May 19th, 2019 - a mon ago
I have an issue with KFC too
Not resolved
Seen by 5 customers so far
Similar issue to 2411 others
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Timeline
GetHuman-tanddrem started working on this issue
May 19th 11:45pm