Hi KFC officer In charge. *st of all I would like to introduce my self as a regular cu...

GetHuman-adreykid's customer service issue with KFC from December 2018

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The issue in GetHuman-adreykid's own words
Hi KFC officer In charge. *st of all I would like to introduce my self as a regular customer who without fail to patronise any of the outlet as compared to others fast food restaurant. KFC will always be my *st choice in term of dine in or deliver order. I experienced a bad serving at KFC Punggol East on the very special Chritmas day @****hrs on the **dec **. It really spoilt my Christmas breakfast mood when your staff shown a bad expression upon my request to hv * and only packet of butter as a sub with the pepper given for every a bowl of porridge bought for my * numbers of container. The lady in red shirt ( i*c) seems not happy upon my request as I told her most of my kids dont take pepper. I even willing to pay for it if KFC reluctant to fullfied it as to enjoy our festive BF. It really dissapointed me with her replied as if with a butter for every *pax with * bowl could make KFC business affected. This is how me as value customer treated. I do hv a receipt with me as check number:****. She know I ride with my helmet on and packed it in impropered arrangement in the carrier plastic holder that finally spill it out from the container as the upper container cover were not proper press secure when prepared.. It really wasted when I found *numbers of untouched porridge spill out and wasted my bill. What a bad day of Christmas present me received from KFC. Kindly reply me via email as I need an explaination from KFC management pertaining to this unsatisfactory treatment received from your lady staff in red but not the one who served me which I believed is a new trainee or OJT staff.. I which I could sent you a snap shoot of the bill as a prove for purchasing the food from the outlet. Just because for a butter for the * porridge it spoilt my valauable family breakfast.. Can I get a reply.. Tks.. Hp***********

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KFC

Customer service issue
Reported by GetHuman-adreykid
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 980 others
0 customers following this
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GetHuman-adreykid started working on this issue
Dec 25th, 2018 1:27am

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