I called KFC in Danville, VA at *:**pm ******** to place a order. The female worker on...

GetHuman1804198's customer service issue with KFC from December 2018

26 views | 944 similar | 0 following
Help with my KFC issue
Next: our robot will wait on hold for GetHuman1804198 to get a KFC rep on the line!
Always use the GetHuman Phone to call KFC. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1804198's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1804198 may need:
Your name and Location of KFC restaurant
The issue in GetHuman1804198's own words
I called KFC in Danville, VA at *:**pm ******** to place a order. The female worker on the line asked me to hold. I held for *min ** sec before she simply hung up on me. While on hold I was en route to KFC. KFC on Memorial Drive. I went through the line and ordered. After I got my order I told the manager what happened. She acted like she did not want to address it at first, then asked if someone had picked up the phone for me. Everyone said no. So I showed her the phone where I made the call and the length of the call. She asked the crew who had picked up for me. Again everyone acted clueless. She said she didn't know who it was with a half hearted apology. That's when I told her that I would be calling corporate. She offered a drink and biscuit for the situation. It's not about the food. I wouldn't eat out if I couldn't afford what I wanted to eat. The customer service was horrible. The crew person, a female, placed me on hold for nearly ten minutes, never checked back, never got my order, hung up on me, and obviously lied by denying the act when the crew was asked. The manager acted like she didn't care either way. The remaining crew were laughing and playing in the background. Very ghetto. I understand it's fast food but the experience should not feel like visiting the gutter. I'm truly appalled by this experience.

GetHuman1804198 did not yet indicate what KFC should do to make this right.

How GetHuman1804198 fixed the problem

We are waiting for GetHuman1804198 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get KFC's attention and get better help faster. Tap below to get started.
Having KFC issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1804198 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1804198
Dec 21st, 2018 - 4 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 944 others
0 customers following this

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies