I went to KFC last week as I had a couple of times before and asked for the popcorn chi...
GetHuman1717087's customer service issue with KFC from December 2018
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The issue in GetHuman1717087's own words
I went to KFC last week as I had a couple of times before and asked for the popcorn chicken with potato salad as my side. Always before they had said it was really not one of the sides, but I could get it myself off the buffet. This time the man at the cash register said it was not one of the sides and I could not have it. I asked why it was not one of the sides and he said it was because it was on the buffet. I pointed out that the other sides listed were also on the buffet and he really didn't have a reason except they didn't have any behind the counter. So I left and went somewhere else. Why would I want corn or green beans (examples) with my popcorn chicken when potato salad goes much better. I don't like your other choices of sides so if I can't have potato salad I have no reason to go to KFC. I think you should put potato salad as one of the sides that you can pick to go with your entree. I quit going to KFC for years because you had no sides that I liked. This was when you shut down the buffet. I only started going back recently and now have no reason again to go back. Give me a good reason why I can't have potato salad with my entree and it should be a better reason than what I was given the other day which was not a reason at all. No one will probably do anything about this, but I wanted you to know how silly it is not to let people have potato salad as a side since it is right there!! Thank you to whoever might answer this complaint, if anyone does. Cynthia Wynn. PS: I don't have internet at home so go to the library or McDonald's to get my emails. That would be why it might take a while for me to get an email from you. I am old and living on social security and don't have enough money for internet service.
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