I received a parking charge at KFC in Gainsborough, uk. Although no parking violation o...
GetHuman-jimbec's customer service issue with KFC from October 2018
Help with my KFC issue
First: share to improve GetHuman-jimbec's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jimbec to get a KFC rep on the line!
Always use the GetHuman Phone tocall KFC. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-jimbec's own words
I received a parking charge at KFC in Gainsborough, uk. Although no parking violation occurred it resulted in a CCJ being attached to my credit file. The company guilty of this fraudulent claim is Civil Enforcement Ltd. It has now resulted in being rejected with a re-mortgage application, & ruining my wife’s credit rating.*As a married father of five, it is essential that I am able to go to work. Today, due to parking at kfc I am not even able to afford the fuel to put in it. I cannot do anything whilst I have the CCJ on my credit file as I had intended to consolidate debt with my mortgage renewal.*The sign states **minutes free parking DURING opening hours. I exited the car park at **:**, the store has always opened at **:**. Therefore, NO violation was committed.*Previous attempts to contact yourselves regarding this error have resulted in a charge of £** for **minutes of phone calls.Even though I have spoken to a uk team member, within the Uk my calls have been charged outside my payment plan. This is due to them going via the Cayman Islands. Has this been my fault I would have accepted it. However, the company kfc chose to manage the carpark Civil Enforcement Ltd behave like cowboys & crooks. Seemingly operating under a mantra of ‘ greed & impede’. I have been left with no option but to take the matter to a real judge. One where the judge will have the necessary qualifications to make a judgment. *To save having to make my counter counter claim to include these otherwise unnecessary calls to yourselves, I would appreciate that the costs be refunded. *Regards, James Wilkinson
GetHuman-jimbec did not yet indicate what KFC should do to make this right.
I have an issue with KFC too
How GetHuman-jimbec fixed the problem
We are waiting for GetHuman-jimbec to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.