Saya telah pergi ke KFC Kuala Klawang pada ********** untuk memesan Bucket Bersama teta...

GetHuman-marinayu's customer service issue with KFC from September 2018

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The issue in GetHuman-marinayu's own words
Saya telah pergi ke KFC Kuala Klawang pada ********** untuk memesan Bucket Bersama tetapi telah diberikan Family Bucket. Saya telah merujuk kepada staff berkenaan tetapi telah diberitahu bahawa dia telah punch pada Family Bucket walhal pada resit tertera Bucket Bersama. Saya berharap pihak KFC dapat menegur staff berkenaan supaya lebih fokus dan berhati-hati semasa bekerja. Ini bukan merupakan pertama kali berlaku kerana sebelum ini saya dan kawan- kawan juga turut terkena dengan staff yang sama dimana staff berkenaan terlalu awal close order sedangkan kami belum selesai memesan serta perlu mengulangi beberapa kali pesanan kerana staff kelihatan tidak fokus dengan pesanan kami. Diharapkan semua staff KFC Kuala Klawang lebih mesra pelanggan.Saya faham kalau mereka penat bekerja namun sudah menjadi tanggungjawab mereka menyediakan perkhidmatan terbaik untuk pelanggan dan menjaga nama baik KFC. Terdapat beberapa orang staff disitu yang baik budi bahasa nya dan murah dengan senyuman sebagai contoh terdapat seorang pekerja wanita yang agak berumur sangat berlembut apabila bertanya. *Nama staff : Azeanna ( Trainee)*Kaunter : *
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KFC

Customer service issue
Reported by GetHuman-marinayu
Sep 21st, 2018 - 6 mons ago
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GetHuman-marinayu started working on this issue
Sep 21st, 2018 7:22am