I went to my local kfc at Cheshire oaks Ellesmere Port on the **th May at *pm, saying l...
GetHuman-garrywal's customer service issue with KFC from May 2018
11 views | 260 similar | 0 following
Help with my KFC issue
Next: our robot will wait on hold for GetHuman-garrywal to get a KFC rep on the line!
Always use the GetHuman Phone to call KFC. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-garrywal's own words
I went to my local kfc at Cheshire oaks Ellesmere Port on the **th May at *pm, saying local it's a ** minute drive. I waited for ** minutes in a drive through which boasted new full menu. When I went to order I was told to wait a further ** minutes, then I ordered and was told they had no chicken cooked and would have to wait a further **min! I emailed on the day and just got an apology via email last night. I don't accept the apology as I have had so many unsatisfactory visits due to delivery issues and refurbishment. I was told this was all sorted and would get our family meal without issue. Clearly I wasted my time, money and fuel to get turned away again! I am really unhappy and feel I was misled in believing that all issues were fixed and an apology is completely unacceptable! I feel we should be able to get a meal for my family and myself free for our many inconveniences and this would go somewhat to restoring our confidence to go to your restaurant again, regards Garry.
GetHuman-garrywal did not yet indicate what KFC should do to make this right.
I have an issue with KFC too
How GetHuman-garrywal fixed the problem
We are waiting for GetHuman-garrywal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.