I bought a silver juul * weeks ago from a smoke shop while I was out of town. It now d...

GetHuman1941090's Place an Order issue with Juul from April 2019

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The issue in GetHuman1941090's own words
I bought a silver juul * weeks ago from a smoke shop while I was out of town. It now does not work. I went to file a claim and it stated that serial number had already been replaced. That is my *rd one and the first * work fine. ( I gave my daughter my original one as they are $** ). I know how to use them, clean them etc and only use juul pods with them. I am confused as to how a claim was made when I just bought it. Very dissatisfied and disappointed as no one answers phones, your number is not on website, nor is there a way to leave a comment. I had to Google for info. Another issue is I live in Utah and can not order tobacco products as they will not allow alcohol or nicotine products unless through retailer. I now have * packages of unopened pods and * juul. Sounds kinda like company does not want to back their product. Sad

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Juul

Place an Order issue
Reported by GetHuman1941090
Apr 8th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3867 others
0 customers following this

Timeline

GetHuman1941090 started working on this issue
Apr 8th, 2019 9:27pm