I was emailed the following: Hello Seth,* *Thank you for reaching out to the JUUL Care...

GetHuman-sethcoop's customer service issue with Juul from January 2019

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The issue in GetHuman-sethcoop's own words
I was emailed the following: Hello Seth,* *Thank you for reaching out to the JUUL Care Team.**We apologize for the trouble you are experiencing with your JUULpods.**We're happy to offer the code below for **% off your next JUUL.com purchase of a new JUULpod pack.**Code:nsdvzk*pp**If you have any other questions, feel free to reach back out.****Cheers,*Jessica C.*JUUL Care Team****This is a giant slap in the face. All * pods leaked out of package and and while mounted in the device and all I was offered was a **% discount exclusively for their website. This is absolute hogwash. The product was faulty and I require a replacement. I’m tired of the **** poor quality of the pods. I need a replacement of functioning pods. -Seth Coller
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Customer service issue
Reported by GetHuman-sethcoop
Jan 26th, 2019 - 3 mons ago
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GetHuman-sethcoop started working on this issue
Jan 26th 2:53am