So I ordered eight four packs of juul pods online receive the order everything was good...
GetHuman-slellc's customer service issue with Juul from January 2019
Help with my Juul issue
First: share to improve GetHuman-slellc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-slellc's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman-slellc a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-slellc may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-slellc's own words
So I ordered eight four packs of juul pods online receive the order everything was good now my battery will not work lights flash rapidly from white to Green to Red to almost a purple and the other battery that I have will not work either it charges but it won't hit I get liquid when I try and draw off of it I tried to do a warranty claim enter the serial number on the juul battery which was tm**v ovh and it says that's invalid for the amount of money that I've spent on batteries and pods you think that life would be just Grand well it's not I'm not happy I went to the store yesterday to pick up another battery well they want to sell me another starter kit for $** plus tax so I didn't realize that you had to have a $***,*** a year job to enjoy juul this is getting ridiculous
GetHuman-slellc did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman-slellc fixed the problem
We are waiting for GetHuman-slellc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.