I received a Juul starter kit for Christmas from my brother so I would stop smoking. Of...
GetHuman1906869's customer service issue with Juul from January 2019
Help with my Juul issue
GetHuman1906869's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman1906869 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1906869 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1906869's own words
I received a Juul starter kit for Christmas from my brother so I would stop smoking. Of course he doesn't smoke. I have spent a few hundred dollars on * different vape pens, mods, juices, and so on. I love this Juul. The problem I recently had was when I bought * more packs of the pods, * mango and * fresh tobacco and * out of * of the Mango leaked and * of the Tobacco one leaked. How do I go about getting a replacement?
GetHuman1906869 did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman1906869 fixed the problem
We are waiting for GetHuman1906869 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.