I bought a pack of * fruit medley juul pods. The pack was great except for two pods. I...

GetHuman-sessalie's customer service issue with Juul from August 2018

Help with my Juul issue
The issue in GetHuman-sessalie's own words
I bought a pack of * fruit medley juul pods. The pack was great except for two pods. I couldn’t even smoke them, because they tasted so bad. They were sour, and tasted burnt. I had to throw them away. Half a pack of pods wasted :(
GetHuman-sessalie did not yet indicate what Juul should do to make this right.
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How GetHuman-sessalie fixed the problem
You contact the JUUL customer support hotline. They fixed my problem immediately!
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Juul

Customer service issue
Reported by GetHuman-sessalie
Aug 30th, 2018 - a yr ago
I have an issue with Juul too
Fixed
GetHuman-sessalie shared how to fix
Seen by 29 customers so far
Similar issue to 773 others
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Timeline
GetHuman-sessalie started working on this issue
Aug 30th, 2018 3:11pm
GetHuman-sessalie indicated the issue is not fixed yet.
Aug 30th, 2018 6:10pm
GetHuman-sessalie indicated the issue is not fixed yet.
Aug 30th, 2018 6:11pm
GetHuman-sessalie indicated the issue is not fixed yet.
Aug 30th, 2018 6:16pm
GetHuman-sessalie confirmed the issue is fixed. Hooray!
Aug 31st, 2018 5:56pm