i just bought a pack of pods from speedway yesterday evening and have already went thro...

GetHuman-austinmu's customer service issue with Juul from August 2018

7 views
 | 
726 similar
 | 
0 following
Help with my Juul issue
First: share to improve GetHuman-austinmu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-austinmu's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman-austinmu a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-austinmu may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-austinmu's own words
i just bought a pack of pods from speedway yesterday evening and have already went through * of the * pods. they keep leaking and spitting juice into my mouth. ive been using the juul for several months and this has never been an issue before. a pack usually lasts me a week. not sure what to do about the situation because I really don't want to risk spending another ** dollars for pods that might not work. I still have the fourth pod sealed in the pack from yesterday. I can send it to you if you don't believe me. the first three were all the same so im fairly sure the fourth pod is going to be leaking and spitting juice out the top as well. I live paycheck to paycheck and the pods aren't cheap. what should I do?
GetHuman-austinmu did not yet indicate what Juul should do to make this right.
I have an issue with Juul too
How GetHuman-austinmu fixed the problem
We are waiting for GetHuman-austinmu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Having Juul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Juul email you?
This email address isn't valid
Follow this issue
See how GetHuman-austinmu fixes it.
This email address isn't valid

Juul

Customer service issue
Reported by GetHuman-austinmu
Aug 26th, 2018 - 4 mons ago
I have an issue with Juul too
Not resolved
Seen by 7 customers so far
Similar issue to 726 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-austinmu started working on this issue
Aug 26th 12:44pm