I brought the starter kit and he came with this survey card . I tried to complete it an...

GetHuman1035842's customer service issue with Juul from August 2018

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The issue in GetHuman1035842's own words
I brought the starter kit and he came with this survey card . I tried to complete it and it logged me or then when I tried to go back into it says the code is invalid this is my first time trying to do it . Security nd the juul that I brought is broken. The pods will not stay secured. It keeps popping up granted it does still smoke but not like how my other friends (the person who introduced it to me ) works
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Juul

Customer service issue
Reported by GetHuman1035842
Aug 25th, 2018 - 4 mons ago
I have an issue with Juul too
Not resolved
Seen by 3 customers so far
Similar issue to 718 others
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Timeline
GetHuman1035842 started working on this issue
Aug 25th 5:38pm