I have purchased two JUUL devices in the past *mths., with both devices the pod will no...

GetHuman-gooset's customer service issue with Juul from August 2018

Help with my Juul issue
The issue in GetHuman-gooset's own words
I have purchased two JUUL devices in the past *mths., with both devices the pod will not stay connected to the element inside of the device, doesn't matter if it's a new pod or not, can y'all send me a new JUUL device please.
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Juul

Customer service issue
Reported by GetHuman-gooset
Aug 21st, 2018 - a mon ago
I have an issue with Juul too
Fixed
Seen by 6 customers so far
Similar issue to 676 others
0 customers following this
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Timeline
GetHuman-gooset started working on this issue
Aug 21st 9:12pm
GetHuman-gooset indicated the issue is not fixed yet.
Aug 21st 10:38pm
GetHuman-gooset indicated the issue is not fixed yet.
Aug 21st 10:39pm
GetHuman-gooset indicated the issue is not fixed yet.
Aug 22nd 10:26pm