I stared usuing my Juul as a way to kick cigarettes and was extremely successful. As of...

GetHuman861884's customer service issue with Juul from July 2018

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The issue in GetHuman861884's own words
I stared usuing my Juul as a way to kick cigarettes and was extremely successful. As of lately, my Juul has not been taking hits. The light turns on, but it gets so overheated to the point where when I take my pods out they are hot to the touch and leak. I’ve gone through and wasted a pack of pods even trying to get this to hit and I am not happy on account of where I’m from a pack of pods is almost $** a pack where I am from (Massachusetts.) I have tried everything from taking smaller hits on this Juul (nearly nothing since I’m a *’* Woman) to taking the whole battery system out of the Juul and giving it a gentle* thorough cleaning with a q-tip. I am nervous ether if I keep trying it will catch on fire in my mouth. Respond ASAP for I need a solution

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Juul

Customer service issue
Reported by GetHuman861884
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 9 customers so far
Similar issue to 311 others
0 customers following this
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Timeline

GetHuman861884 started working on this issue
Jul 9th, 2018 6:10am
GetHuman861884 indicated the issue is not fixed yet.
Jul 9th, 2018 10:29pm