I tried to take the survey for the $** VISA card and I mistakenly answered the beginnin...

GetHuman-luckybop's customer service issue with Juul from June 2018

Help with my Juul issue
I tried to take the survey for the $** VISA card and I mistakenly answered the beginning questions wrong. I still smoke cigarettes and I bought a juul to possibly help me quit. I accidentally answered that I do not anymore and I was wondering if that could be the reason I was ineligible for the survey?
I trust that Juul will make this right and come up with a resolution that is fair.
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Juul

Customer service issue
Reported by GetHuman-luckybop
Jun 8th, 2018 - 14d ago
I have an issue with Juul too
Fixed
Seen by 24 customers so far
Similar issue to 368 others
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Timeline
GetHuman-luckybop started working on this issue
Jun 8th 5:28pm
GetHuman-luckybop indicated the issue is not fixed yet.
Jun 8th 9:18pm
GetHuman-luckybop indicated the issue is not fixed yet.
Jun 8th 9:18pm