Good afternoon,**My name is Maria Teresa, I bought some shoes in the end of last year w...

GetHuman-maiteper's customer service issue with from January 2019

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The issue in GetHuman-maiteper's own words
Good afternoon,**My name is Maria Teresa, I bought some shoes in the end of last year with you and that was the only purchase I made in your website. This month I have **,** euros taken from my bank account without my authorization.*I would like to know how to solve this issue, I don't speak german, I was told that this Kuendigung has to be done by phone, is it possible that sobody speak English so I can cancel this? And also to get my **,** back in my account, because I am a student and this money is important to me for other things.**Thank you very much in advance.**Maria Teresa P. Martins.
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Customer service issue
Reported by GetHuman-maiteper
Jan 15th, 2019 - a mon ago
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Jan 15th 12:05pm