Hi, **I have recently created an account with justfab using the email R*****@***.com an...

GetHuman-rahmekal's Update Info issue with JustFab from April 2018

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The issue in GetHuman-rahmekal's own words
Hi, **I have recently created an account with justfab using the email R*****@***.com and actually it was meant to be .com instead of .co.uk. My mistake, however I don’t understand how the account manage to be created with wrong email. I have also made an order size * nude heels straight after not realising I used wrong email and made the payment. I would also want to know if I can cancel that and get refund ASAP if it’s not out on delivery yet. Now I can’t track my order or login to my account or do anything. *At the time the account was created and signed in and I was able to use it as normal however after logging out I can’t log back in even with the incorrect email I used or password.

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JustFab

Update Info issue
Reported by GetHuman-rahmekal
Apr 30th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 537 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address

Timeline

GetHuman-rahmekal started working on this issue
Apr 30th, 2018 9:11am