Last night I asked a question to fix an error that said the computer could not set up t...

GetHuman1373853's customer service issue with Justanswer.com from October 2018

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The issue in GetHuman1373853's own words
Last night I asked a question to fix an error that said the computer could not set up the printer. After sending chat question a big message came up asking for more money for a secure service. I sent a reply that I did not want to spend more money, just an answer to my question. I got my answer and about * emails and * text messages about the same thing - my answer-which I stopped reading because it was annoying. I never clicked on the button the get the service. Today the charge showed up at my bank. I am a senior citizen and would never spend more money for tech support. Please refund my money immediately. I checked up on your service and there are over *** complaints. I understand! Once again, please refund my money.
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Justanswer.com

Customer service issue
Reported by GetHuman1373853
Oct 19th, 2018 - a mon ago
I have an issue with Justanswer.com too
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Timeline
GetHuman1373853 started working on this issue
Oct 19th 3:29am