My booking was ***-***-*** (MLB - HKG). It was canceled * months ago. The following is...

GetHuman2896275's Refund a Charge issue with JustFly from May 2019

Help with my JustFly issue
First: share to improve GetHuman2896275's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2896275 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman2896275's own words
My booking was ***-***-*** (MLB - HKG). It was canceled * months ago. The following is the information from you:**"Select Booking:****-***-*** (MLB - HKG) *Great news! We processed your refund * months ago. Please note that refunds are subject to a short delay depending on rules and regulations set by the airline and your financial institution. They may take up to ** days to appear on your credit card or bank statement."**Now my questions are:**. Since you already processed my refund * months ago, today is May *th, why my credit card company hasn't received the refund from you?***. I used my credit card to pay $****.**, the grand total of this trip. Why the amount of the refund you told me by phone was less than $****.**? **This was my first to hear and used your booking service for my air ticket, but because you canceled my centenary without informing me in the right way, and delay paying the refund, I am very unhappy with your service. I am demanding an immediate full amount refund.**I am looking forward to your response.**Yunming Edge

GetHuman2896275 did not yet indicate what JustFly should do to make this right.

How GetHuman2896275 fixed the problem

We are waiting for GetHuman2896275 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JustFly customer problems.
How Do I Get a Refund from Justfly?How Do I Get a Refund from Justfly?
Do you have a customer issue as well?
We can help you get JustFly's attention and get better help faster. Tap below to get started.
Having JustFly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

JustFly

Refund a Charge issue
Reported by GetHuman2896275
May 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 911 others
0 customers following this

Timeline

GetHuman2896275 started working on this issue
May 9th, 2019 11:53pm
GetHuman2896275 indicated the issue is not fixed yet.
May 9th, 2019 11:56pm