My booking was ***-***-*** (MLB - HKG). It was canceled * months ago. The following is...

GetHuman2896275's Refund a Charge issue with JustFly from May 2019

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The issue in GetHuman2896275's own words
My booking was ***-***-*** (MLB - HKG). It was canceled * months ago. The following is the information from you:**"Select Booking:****-***-*** (MLB - HKG) *Great news! We processed your refund * months ago. Please note that refunds are subject to a short delay depending on rules and regulations set by the airline and your financial institution. They may take up to ** days to appear on your credit card or bank statement."**Now my questions are:**. Since you already processed my refund * months ago, today is May *th, why my credit card company hasn't received the refund from you?***. I used my credit card to pay $****.**, the grand total of this trip. Why the amount of the refund you told me by phone was less than $****.**? **This was my first to hear and used your booking service for my air ticket, but because you canceled my centenary without informing me in the right way, and delay paying the refund, I am very unhappy with your service. I am demanding an immediate full amount refund.**I am looking forward to your response.**Yunming Edge

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Refund a Charge issue
Reported by GetHuman2896275
May 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 911 others
0 customers following this


GetHuman2896275 started working on this issue
May 9th, 2019 11:53pm
GetHuman2896275 indicated the issue is not fixed yet.
May 9th, 2019 11:56pm