I bought a pair of wellies, size *, must have been about last August*September . Within...

GetHuman5735827's customer service issue with Joules.com from February 2021

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The issue in GetHuman5735827's own words
I bought a pair of wellies, size *, must have been about last August*September . Within * months they were taking water. I have emailed Joules twice now about this matter, offering to send the boots back, l haven’t heard anything back. It’s very frustrating as l need a pair of wellies. I ordered them off the website . I would like to speak to someone about this but can’t find a phone number for Joules.*Regards Jane Martin.

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Joules.com

Customer service issue
Reported by GetHuman5735827
Feb 9th, 2021 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 76 others
0 customers following this

Timeline

GetHuman5735827 started working on this issue
Feb 9th 9:52am