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Jostens Customer FAQ

Top Answers & How-to Guides

What is Jostens's Phone Number?

The question we are asked most often is about how to talk to Jostens customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I change my order after it has been placed?

Once an order has been placed, we strive to process it promptly to ensure timely delivery. Since our production process begins immediately,...
Ask any question you have about Jostens customer service, get an answer now.
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Ordering Process

How do I place an order?

To place an order with Jostens, you can visit our website and choose the product you are interested in purchasing. Once you have selected...
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What payment methods do you accept?

At Jostens, we strive to offer convenient payment options for our customers. We accept various payment methods to ensure a seamless...
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Can I order additional copies of my yearbook?

Yes, you can order additional copies of your yearbook. At Jostens, we understand the sentimental value of yearbooks and the desire...
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Can I change my order after it has been placed?

Once an order has been placed, we strive to process it promptly to ensure timely delivery. Since our production process begins immediately,...
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Customization Options

Can I customize my yearbook design?

Yes, you can absolutely customize your yearbook design! At Jostens, we understand the importance of creating a personalized yearbook...
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What are the available yearbook cover options?

Jostens offers a wide range of yearbook cover options to customize and bring your yearbook to life. We understand that each school...
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Returns and Exchanges

What is your return policy?

Jostens has a comprehensive return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Shipping and Delivery

Can I track my order?

Yes, you can track your order with Jostens. Once your order has been processed and shipped, you will receive a confirmation email with...
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Do you offer international shipping?

Yes, Jostens offers international shipping services. We understand that our valued customers may be located outside the United States...
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How long does it take to receive my order?

The length of time required to receive your order from Jostens depends on several factors. For standard class rings, yearbooks, and...
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Deals and Promotions

Are there any discounts or promotions available?

Yes, Jostens offers various discounts and promotions for their products and services. They understand the importance of affordability...
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Help me with my Jostens customer service issue

Ask any question you have about Jostens customer service. We will do our best to get you answers right away.
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