I have patience assistance program. I have cancer and I'm supposed to have xarelto ever...

GetHuman-iepfeiff's customer service issue with Johnson & Johnson from October 2019

Help with my Johnson & Johnson issue
The issue in GetHuman-iepfeiff's own words
I have patience assistance program. I have cancer and I'm supposed to have xarelto everyday because of chemo and I'm lie income and your people didn't send me the card in time. My card was good to July. I had to.pay for.july August sept October and your people had requested my tax info which I had an extension... I want the chairman to know how badly you assist people and I want Alex Gorsky to do something about it! The patient assistance program DOES NOT KNOW THEIR JOB! I had nurses send my tax extension, then send my taxes and they couldn't even read the tax forms correctly.*I finally got in touch with a Diane P. And asked for Tammy H. *They are useless! Incompetent and uncaring.*Please have someone REALLY IN CHARGE reply!!*Ingrid Pfeiffer*I*****@***.com****-***-****

GetHuman-iepfeiff did not yet indicate what Johnson & Johnson should do to make this right.

How GetHuman-iepfeiff fixed the problem
Spoke to a supervisor and she reviewed my claim
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Johnson & Johnson

Customer service issue
Reported by GetHuman-iepfeiff
Oct 17th, 2019 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 121 others
0 customers following this
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Timeline

GetHuman-iepfeiff started working on this issue
Oct 17th, 2019 7:23pm
GetHuman-iepfeiff confirmed the issue is fixed. Hooray!
Oct 18th, 2019 7:46pm

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